Shipping Policy

I. Introduction

This Shipping Policy is tailored to provide our B2B clients with efficient, reliable, and cost-effective solutions for the sea and land transportation of new electrical equipment products. Recognizing the pivotal role logistics plays in the success of B2B trade, we have formulated the following specialized policies to ensure that every step from production to transportation meets the highest standards and fulfills the diverse needs of our clients dealing in electrical equipment.

II. Transportation Modes and Options

Full Container Load (FCL) and Less than Container Load (LCL) Shipping: For bulk orders of electrical equipment, we highly recommend FCL services to maximize loading efficiency, safety, and minimize handling. For smaller or diversified orders, LCL services offer flexibility and cost-effectiveness. We will meticulously assess cargo volume, urgency, and budget to provide clients with the optimal transportation solution.

Land Transport and Multimodal Transport: For orders destined to neighboring regions or requiring cross-border land transportation, we offer land transport and multimodal transport services, ensuring seamless integration with sea transportation and providing full-chain visibility for electrical equipment products.

III. Packaging and Labeling

Specialized Packaging: We utilize packaging materials that adhere to international transport standards and are specifically designed to safeguard electrical equipment from damage during transit. Each shipment undergoes shockproof, moisture-proof, and static-resistant treatment, and includes a detailed packing list and shipping label with specific handling instructions.

Customized Labeling: Given the tracing needs of electrical equipment in B2B trade, we clearly mark the client code, order number, destination, handling instructions, and other pertinent information on the packaging. This facilitates efficient management throughout the supply chain by both parties and third-party logistics companies.

IV. Insurance

Tailored Insurance: We provide comprehensive transportation insurance for all shipments of electrical equipment, covering all stages from manufacturing to delivery to the client's warehouse. Insurance terms are customized based on the type of electrical equipment, value, and mode of transportation to ensure maximum protection of clients' interests.

V. Customer Service and Communication

Real-Time Logistics Tracking: We offer a state-of-the-art logistics tracking system, enabling clients to monitor the location of their electrical equipment, estimated arrival times, and other critical information at any time. This facilitates seamless arrangement of receipt and subsequent installation or distribution operations.

Dedicated Customer Service: Each B2B client dealing in electrical equipment is assigned a dedicated customer service manager who is responsible for communicating and coordinating the entire process from order confirmation to delivery. This ensures client needs are met, and transport arrangements are meticulously planned and executed ahead of time.